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Important Notes

Important Notes

  • ★Residency rights mean the right of setting a figure in the areas of SMALL WORLDS TOKYO.
    (Figures of this program will be on display for 1 year.)
  • Annual passport is valid for one year from the day you get it.
    *To customers who purchased on or before July 31, 2020: The validity of Annual Pass is extended to June 30, 2022.

【About purchase】

  • You cannot cancel your order or get a refund after purchasing.
  • The number of tickets available is limited. Moreover, the price and contents are subject to change.
  • Applicants of high school age and under must be aged 4 and over.
    Children under 4 years old will be 3D scanned together with adults. If you want to create individual figures of children under 4 years old, you have to purchase "high school age and under" tickets.
  • Identity confirmation is required when you come to get the annual passport.
    Please provide the identity document with your name and date of birth (driver's license, health care card, etc.) issued by public organization.
【For those who made purchases from August 9, 2019 till September 30, 2019】
  • The 3D scanning will be carried out until October 6, 2019. The 3D scanning will no longer be available after this date.
  • Customers need to get their annual passports and figures before September 30, 2020. The exchange will no longer be available after this date.
【For those who made purchases from December 16, 2019 to the end of July 2020】
  • The 3D scanning will be carried out until September 30, 2020. The 3D scanning will no longer be available after this date.
  • Customers need to get their annual passports before September 30, 2020. The exchange will no longer be available after this date.
  • We will keep the 1/35th figure for customers until October 14, 2020. The exchange will no longer be available after this date.

【Notes regarding admission】

  • There will be no parking lot, so please take public transport.
  • You admission may be refused if the administration determines that your behavior cause violation or potential violation to the public order.
  • People who are drunk or has poor manners are not allowed to enter.
  • Bringing in dangerous items or items deemed inappropriate by the administration is prohibited.
  • Please be advised that animals other than assistance dogs are not allowed into the facility.

【About luggage】

  • The facility has a left-luggage office, but the space is limited.
    Please note that we may not be able to keep big luggage such as suitcases for you.

【Others】

  • We bear no responsibility for loss and theft of valuables.
  • Please note that interviews, shooting and events may be carried out without prior notice. Please contact the staff if you do not want to be photographed regardless of the purpose of shooting.

Notes regarding 3D scanning

  • 3D scanning will be held till September 30, 2020. The starting date will be announced separately.
  • When you come for 3D scanning, you need to show the purchase completion email sent by SMALL WORLDS at the reception desk.
  • Please be advised that you cannot ask for a refund even if you cannot come during the 3D scanning period.
  • We may not do the 3D scanning for you if you wear some clothes that are not suitable for scanning. In such case, you may be asked to change into the costume prepared by our staff. You will find the rules regarding clothes in the e-mail sent to notify you of the starting of 3D scanning.
  • You will be refused to participate in the 3D scanning if your behavior is considered by the administrator as a violation or a potential violation of public order.
  • Please refrain from bringing dangerous articles or things that are deemed to be inappropriate by the staff, or you will be refused to participate in the 3D scanning.
  • During the 3D scanning, please refrain from wearing the following items. You need to take them off before the scanning.
    ・Shiny clothes
    ・Shiny glasses frame
    ・Thin glasses frame
    ・Accessories with metal parts
  • Please follow our staff's instructions during the 3D scanning.
Please be careful if you have the following problems:
  • Getting muscle spasms or loss of consciousness due to light-stimulation.
  • Being extremely afraid of enclosed, dark or high places.

Notice about entering with the annual passport

【About the use of the annual passport

  • When you enter with your annual passport, you may need to wait for admission if it is too crowded.
  • The annual passport can only be used within the validity period. The annual passport you get in this program becomes valid from the day you get it.
  • Only the holders themselves can use the annual passport.

*Please note that you cannot ask for a refund if you are asked to leave the venue by the administrator due to the reasons including but not limited to those mentioned above.